ACX Audio EU Shipping Policy
At ACX Audio, we’re committed to providing a seamless experience for our customers in the European Union. Below is our shipping policy outlining the details regarding EU shipping, delivery times, and other important information.
Shipping Destinations within the EU
We ship to all EU member states
Processing Time
- All orders are processed within [1-2 business days].
- We do not process or ship orders at weekends or public holidays.
- Processing times may vary during high-demand periods, but we will notify you if there are any significant delays.
Shipping Methods & Estimated Delivery Times
We offer the following shipping options to our EU customers:
- Standard EU Shipping: [3-7 business days]
- Express EU Shipping: [1-3 business days]
Please note that delivery times may vary depending on the destination country and local postal services.
Customs, Duties, and VAT
Since we ship within the European Union, customers are not subject to customs duties. However, Value Added Tax (VAT) is applied to all EU orders based on the regulations of the destination country.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can monitor the progress of your shipment using the tracking number provided.
Lost or Damaged Shipments
In the rare case that your order is lost or arrives damaged, please contact us immediately.
We will work with our shipping partners to resolve the issue and provide a replacement or refund if necessary.
Returns & Exchanges
Please refer to our Returns Policy for information on how to return or exchange items shipped to the EU.
Contact Us
For any questions or concerns regarding EU shipping, feel free to reach out to us.
Thank you for choosing ACX Audio for your audio needs! We are dedicated to serving you with high-quality products and excellent customer service.